Q: Could I order samples? Is small order available?
A: Yes, you could place a sample order (no less than 10 meters/ 2 reels) to test our quality and services before your large quantity, 2-3 days for delivery time, depending on what you want.
Honestly, our MOQ is 50 meters, we are pretty confident of our products that most customers accept to reach our MOQ for starting a long standing business with us.
Q: Are you manufacturer?
A: Yes, we are manufacturer, we have production experience more than ten years.
Q: Does your factory accept customized products, OEM/ ODM?
A: Yes, we always try our best efforts to meet with your requests, our factory has been manufaturing these LED Bulbs/ Lamp for many years with lots of experience, including customized products, relating to more details of your ideas, please feel free to contact us.
Q: What about the lead time?
A: Sample needs 2~3 days, order production time needs 7~10 days, it's depending on your order quantity.
Q: Do you offer guarantee for the products?
A: Yes, we offer 2-3 years warranty to our products, please contact us for various of products, some are certificated, some not.
Q: What kind of payment methods do you accept?
A: We can accept T/T, Western Union and Paypal.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS express, FedEx or TNT for small packages. It takes 5-7 days for arrival as usual.
Q: How can I place an order?
A: Firstly, please contact us for any models you want, then discuss more details, prices, specifications and so on, and you could send PO and confirm the order, we will make PI for your confirmation.